FAQs
Orders & Payments
How can I place an order on Yango?
You can place an order directly through our website by selecting the product,
adding it to your cart, and completing checkout.
What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, and other secure online
payment options available at checkout.
Will I receive an order confirmation?
Yes. Once your order is placed successfully, you will receive an order
confirmation via email or SMS.
Shipping & Delivery
Do you ship across India?
Yes, we currently ship to most locations across India.
What are the delivery timelines?
Orders are usually delivered within 3–7 business days, depending on your
location.
How much do you charge for shipping?
Shipping charges, if applicable, are clearly mentioned at checkout.
How can I track my order?
Tracking details are shared via email or SMS once the order is shipped.
International Shipping
Do you offer international shipping?
Currently, Yango ships only within India.
Products & Usage
Are Yango products safe for children?
Yes, Yango products are designed specifically for children. Please consult a
pediatrician if your child has any medical condition.
Is this product a medicine?
No. Yango products are nutritional food products, not medicines.
How long does it take to see results?
Results may vary based on the child’s age, diet, and consistency of use.
Returns & Refunds
What is your return policy?
Opened or consumed products are not eligible for return.
What if I receive a damaged or incorrect product?
Please contact us within 48 hours of delivery with images for assistance.
How long do refunds take?
Approved refunds are processed within 5–7 business days.
Cancellations
Can I cancel my order?
Orders can be cancelled only before shipment.
Storage & Safety
How should the product be stored?
Store in a cool, dry place away from direct sunlight.
Contact & Support
How can I contact Yango?
Email: care@corevia.com